Refund and Returns Policy
Thank you for shopping at Wall Decor Sale! We strive to ensure that our customers are satisfied with their purchases. Please read our Refund and Returns Policy carefully to understand your rights and options regarding refunds and returns.
Digital Products Policy
Since all our products are digital downloads, they are not eligible for returns or exchanges. Once you complete your purchase and the files are downloaded, the sale is final.
Eligibility for Refunds
We offer refunds only under the following circumstances:
- Technical Issues: If the file is corrupted, incomplete, or fails to download properly.
- Duplicate Purchases: If you accidentally purchase the same product more than once.
- Incorrect Product Received: If you receive files that are not part of the product you purchased.
To request a refund, please contact us within 7 days of your purchase. Proof of payment and a detailed description of the issue must be provided.
How to Request a Refund
- Email us at support@walldecorsale.com with the subject line “Refund Request.”
- Include your order number, payment details, and a description of the issue.
- Attach screenshots or evidence if applicable (e.g., error messages).
Our team will review your request and respond within 3-5 business days. If approved, the refund will be processed to your original payment method.
Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after purchase.
- You do not have the necessary software or tools to use the product.
- You failed to download the files within the provided time frame.
Customer Support
If you have any questions about our Refund and Returns Policy, feel free to reach out to us:
- Email: support@walldecorsale.com
- Phone:
- Contact Form: Available on our Contact Us
We’re committed to ensuring you have a smooth and enjoyable shopping experience. Thank you for choosing Wall Decor Sale for your digital art needs!
Need help?
Contact us at Contact Us for questions related to refunds and returns.